NEW CUSTOMERS: ORDER BEFORE WEDNESDAY 11:59PM TO RECEIVE THE FOLLOWING SUNDAY!

Return Policy

OSM by CJ RETURN POLICY

Return, Exchange & Refund Policy for Weekly Meal Prep Orders

Thanks for shopping with us at OSM by CJ.

If you are not entirely satisfied with your purchase, we’re here to help.

Reports & Returns

You have 7 calendar days to report or return an unsatisfactory item from the date you received it. Your item needs to have the receipt or proof of purchase. To report an unsatisfactory product you can contact us by…

E-mail: marcus@osmbycj

.com

Customer Service: (714) 312-3196

Visit our location: 3591 W. Commonwealth, Fullerton, CA 92833

REFUND, EXCHANGE OR STORE CREDIT

If your return or report is approved, we will initiate a refund to your initial form of payment. Store credit and exchange is also available at customer’s request.

You will receive the credit to you within 3 to 7 business days, depending on your card issuer’s policies.