OSM by CJ RETURN POLICY
Return, Exchange & Refund Policy for Weekly Meal Prep Orders
Thanks for shopping with us at OSM by CJ.
If you are not entirely satisfied with your purchase, we’re here to help.
Reports & Returns
You have 7 calendar days to report or return an unsatisfactory item from the date you received it. Your item needs to have the receipt or proof of purchase. To report an unsatisfactory product you can contact us by…
Customer Service: (714) 312-3196
Visit our location: 3591 W. Commonwealth, Fullerton, CA 92833
REFUND, EXCHANGE OR STORE CREDIT
If your return or report is approved, we will initiate a refund to your initial form of payment. Store credit and exchange is also available at customer’s request.
You will receive the credit to you within 3 to 7 business days, depending on your card issuer’s policies.